Shipping Policy

AM Rx, LLC provides free standard shipping on eligible medication orders to addresses in the United States. There is no shipping charge at checkout for standard US delivery.

After a licensed provider issues a prescription and our partner pharmacy prepares your order, handling takes 0–1 business day. Transit typically takes 1–5 business days. Weekend and holiday orders may start processing the next business day.

Delivery times begin once the pharmacy ships the order. You will receive tracking information when available. If a package is delayed, lost, or delivered in error, contact [email protected] or (585) 699-1164.

For questions about an order, contact us if you believe an error was made in the processing of your membership or medication payment. You can also contact us if you have any questions or concerns.